Your Questions, Answered Straight
No jargon, no run-around. Here are honest answers to the questions we hear most — and if yours isn't here, we're one call away.
Frequently Asked Questions
We believe informed patients make confident decisions. Below you'll find answers about our clinic, treatments, telemedicine, and what to expect. Can't find what you're looking for? Call our Cherry Hill office at 856-975-6148, send a text to 856-467-0070, or reach out through our contact page — a real person will help, not a chat bot.
General Clinic FAQs
Where is Vitality Rejuvenation Clinic located?
Our main office is in Cherry Hill, New Jersey — 1930 Marlton Pike East, Suite L-62, Cherry Hill, NJ 08003. We also serve patients across multiple states through secure telemedicine appointments.
What are your Hours?
Monday: 10 AM–4 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–7 PM
Friday–Sunday: Closed
(Evening appointments are available Thursdays until 7 PM.)
Do I need a referral to become a patient?
No referral needed. You can book a consultation directly through our website or by calling (856) 975-6148.
What can i Expect during my first visit?
A comprehensive consultation — we review your health history and goals and talk through the best treatment options for you. For medical programs, we may order lab work to design your personalized plan.
How soon can I schedule an appointment?
Most new consultations can be scheduled within 3–5 business days, depending on provider availability.
Do you accept insurance?
Because our treatments are highly personalized and many are elective or preventive, we don't bill insurance directly. We can provide a detailed superbill you can submit to your insurer for possible reimbursement, depending on your plan. Most patients use HSA or FSA funds.
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How do I pay for services?
We accept major credit and debit cards, HSA/FSA cards, and CareCredit. Payment is due at the time of service unless otherwise arranged with our staff.
Hormone Therapy
What symptoms might mean I need hormone therapy?
Common signs include fatigue, mood swings, brain fog, low libido, weight gain, and poor sleep. If these persist, hormone testing and a consultation can help determine whether hormone therapy is right for you.
What is Bio-Identical Hormone Replacement Therapy (BHRT)?
BHRT uses plant-derived hormones that are structurally identical to the ones your body naturally produces — a more natural way to restore hormonal balance in men and women. Learn more on our Hormone Therapy page.
What types of hormone therapy do you offer?
Bio-identical hormone therapy, testosterone replacement, growth hormone therapy, and peptide therapy — all customized based on your lab results and goals.
Is hormone therapy safe?
Yes. When prescribed and monitored by experienced medical professionals, hormone therapy is safe and effective. We use evidence-based protocols and regular lab testing to keep your treatment on track.
Peptide Therapy
What is peptide therapy?
Peptide therapy uses short chains of amino acids that act as signaling molecules in the body, supporting natural processes like hormone signaling, tissue repair, metabolism, and recovery. It's designed to work with your body's existing systems, not override them. Learn more on our Peptide Therapy page.
What peptides do you offer?
We offer several medically guided peptides, including Hexarelin, IGF-1, PDA (Pentadeca Argininate), Sermorelin, and Tesamorelin — each selected based on your labs, goals, and a medical evaluation.
What can peptide therapy support?
Depending on the peptide and your plan, therapy may help support muscle recovery and lean muscle, fat metabolism and body composition, injury healing and tissue repair, hormone and growth hormone signaling, energy and performance, and overall longevity.
Is peptide therapy safe?
Peptide therapy is prescribed and monitored by medical professionals, based on your medical history, lab results, and goals to ensure appropriate, responsible use.
Peptide therapies are provided following medical evaluation and are not intended to diagnose, treat, cure, or prevent disease.
How do I know which peptide is right for me?
There's no universal plan. During your consultation, our team reviews your health history, symptoms, labs, and goals to determine which therapies may be appropriate — or whether peptide therapy is recommended at all.
How soon will I notice results?
Response times vary. Some patients notice changes gradually over weeks; others see subtler improvements over time. Peptide therapy is designed to support long-term wellness rather than immediate results.
Peptide therapies are provided following medical evaluation and are not intended to diagnose, treat, cure, or prevent disease.
Weight Loss & Nutrition
What medical weight loss programs do you offer?
Customized, medically supervised programs including GLP-1 medications (Semaglutide, Tirzepatide), HCG therapy, and nutritional counseling. See our Weight Loss & Nutrition page.
What are GLP-1s and how do they work?
GLP-1s are FDA-approved medications that help regulate appetite, slow digestion, and improve metabolism for sustainable weight loss.
Can hormone therapy and weight loss be combined?
Yes — many patients see the best results combining the two, since hormones play a key role in metabolism and fat regulation. The treatments complement each other and don't interfere.
Do I have to exercise while on a weight loss program?
We encourage moderate activity, but our programs are designed to work even with limited exercise ability. Your provider tailors recommendations to your fitness level.
Skin, Rejuvenation & Aesthetics
What skin treatments do you offer?
Non-surgical rejuvenation, including acne scar treatment, TriLipo/TriPollar RF skin tightening, and customized facial therapies. Details on our Skin Rejuvenation page.
What aesthetic services do you provide?
Botox, dermal fillers, lip enhancement, TriLipo RF, and other non-surgical options for natural-looking results. See our Aesthetics page.
Is TriLipo/TriPollar RF safe?
Yes — it's a clinically tested, non-invasive technology that uses radiofrequency energy to tighten skin, reduce wrinkles, and improve elasticity, with no downtime.
How soon will I see results from Botox or fillers?
Botox typically takes 3–7 days to show; fillers give instant volume and smoothness. Results vary per patient.
Is there downtime after injectables?
Minimal. Most patients resume normal activities right away, with only mild swelling or redness for 24–48 hours.
How long do results last?
Botox lasts about 3–4 months; fillers typically last 6–18 months depending on the product and area. For skin tightening, most patients see improvement after a few sessions with maintenance every few months. Results vary per patient.
Personal Wellness & IV Therapy
What are IV vitamin drips and booster shots?
They deliver a concentrated mix of vitamins, minerals, and amino acids directly into your bloodstream for fast absorption and noticeable results. More on our Personal Wellness page.
What are your most popular IV formulas?
Favorites include Hydrobalance (hydration), Immunity Boost, Beauty Benefits, and Myers & More — each tailored to needs like energy, immunity, or post-workout recovery.
How long do treatments take?
IV infusions take about 30–45 minutes; booster shots take only a few minutes.
How often should I get IV or booster treatments?
Many patients come weekly or monthly, depending on lifestyle and goals. Your provider will recommend a schedule that fits you.
Is there downtime after injectables?
Minimal. Most patients resume normal activities right away, with only mild swelling or redness for 24–48 hours.
How long do results last?
Botox lasts about 3–4 months; fillers typically last 6–18 months depending on the product and area. For skin tightening, most patients see improvement after a few sessions with maintenance every few months. Results vary per patient.
Telemedicine
Do you offer telemedicine or virtual consultations?
Yes — for most treatments, including hormone therapy, weight management, and follow-ups. You'll meet a licensed provider from home through our secure video platform. See our Telemedicine page.
Which states can you serve via telemedicine?
We currently provide telemedicine to patients in New Jersey, Delaware, Florida, Pennsylvania, New York, and Nevada. Not sure if you're covered? Reach out and we'll confirm right away.
What services are available through telemedicine?
Most consultations for hormone therapy, weight loss, and wellness programs can be done virtually. Certain aesthetic and skin treatments require an in-person visit.
How do I prepare for a telemedicine appointment?
Just a stable internet connection and a private space. You'll receive a secure link and any pre-visit instructions by email.
Is there downtime after injectables?
Minimal. Most patients resume normal activities right away, with only mild swelling or redness for 24–48 hours.
How long do results last?
Botox lasts about 3–4 months; fillers typically last 6–18 months depending on the product and area. For skin tightening, most patients see improvement after a few sessions with maintenance every few months. Results vary per patient.
Labs, Follow-Ups & Ongoing Care
Do I need lab work before starting treatment?
Yes. For all medical and hormone programs, we run baseline labs so we can customize your treatment safely.
How often will I need follow-ups?
It varies by program, but most patients have check-ins every 8–12 weeks for adjustments and lab monitoring.
Can I cancel or reschedule?
Yes — please give at least 24 hours' notice to avoid a cancellation fee.
Do you sell or recommend supplements?
Yes — we offer carefully curated nutritional supplements that complement our wellness programs for better results.
Is there downtime after injectables?
Minimal. Most patients resume normal activities right away, with only mild swelling or redness for 24–48 hours.
How long do results last?
Botox lasts about 3–4 months; fillers typically last 6–18 months depending on the product and area. For skin tightening, most patients see improvement after a few sessions with maintenance every few months. Results vary per patient.
Still Have Questions?
Our team is always here to help. If your question wasn't answered above, reach out and we'll connect you with the right provider.